I own an Hermes Lizard Grand Modele Agenda, so I called Hermes to get an agenda refill. I thought it would be a simple process, but I was wrong. Ring. "Hermes, I am on your site. I am trying to order an agenda refill, but I am not sure which size refill will fit my agenda. Can you help me?" The CSR was very reluctant to give me any information over the phone. She first … [Read more...]